Audiovisual Technician
Company: Venable LLP
Location: Baltimore
Posted on: January 25, 2025
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Job Description:
You're looking for a change, and so are we. At Venable, we know
that every new hire brings valuable experience, new perspectives,
and a chance to raise the bar on our approach to how we work.
That's why we're looking for an Audiovisual Technician to operate,
test, troubleshoot, and maintain audiovisual (AV) and
videoconference (VTC) systems in the Baltimore office. This role
will be onsite five days per week.
The ideal candidate will be responsible for...
Serving as an escalation point to the Service Desk staff in
troubleshooting and resolving AV-related problems; assisting firm
wide Hardware and AV Support teams with setups and serving as an
escalation point to those teams
Conducting AV equipment testing and assessments; analyzing needs,
making recommendations, and obtaining quotes
Monitoring workflow, Service Desk queues, external connection
requests, and team escalations
Acting as onsite contact for vendors performing complex AV-related
repairs; confirming successful completion of repairs
Coordinating workflow, monitoring setup queues, and identifying
potential issues
Remotely monitoring AV setups to ensure successful events
Understanding event staging and ability to provide support for
large on- and off-site events, specifically Marketing and other
high profile events which may include support before or after
normal business hours
Setting up and breaking down electronic presentation equipment
(videoconferences, audiovisual presentations with laptops, etc.)
and assisting users as needed
Ensuring equipment in conference rooms is organized, neat, and
functioning properly
The successful candidate will demonstrate...
A minimum of three years related experience including hands on
experience configuring and troubleshooting: Videoconference (VTC)
codecs, Conference room control systems (Crestron/Extron), and
Audio and video components, including audio DSPs and analog and
digital switchers
The ability to identify, define and analyze issues
The ability to set up and operate audiovisual, videoconference, and
live event equipment
Thorough knowledge of protocols and AV design, including signal
flow, VLANs, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video
bridging and gateways, and applicable platforms, including Zoom,
WebEx, and MS Teams
The ability to develop technical documentation
Strong customer service and communication skills
The ability to coordinate the firm's event technology requests in
Rendezvous application
Ability to frequently walk for up to 60% of work day; ability to
push equipment cart of approximately 50 pounds
Ability to provide on-site support on emergency basis and respond
to emergency calls
Ability to travel to other firm offices (eg: Towson) for project or
coverage support needs
Pay Range for Candidates in Baltimore:
$57,000 - $77,000 per year
The range provided is the minimum and maximum salary that Venable
in good faith believes at the time of this posting that it is
willing to pay for the advertised position. Exact compensation will
be determined based on individual candidate qualifications and
location.
Committing your time and talent is no small matter-at Venable, we
know that superior client service begins with an investment in our
people. Our competitive compensation, robust benefits, and programs
that support our employees' well-being, families, and futures
reflect our dedication to prioritizing the whole person, not just
the professional.
Venable's benefits package includes medical, dental, vision,
disability, life insurance, flexible spending and healthcare
savings accounts, 401(k) with firm profit share, paid time off,
firm paid holidays, wellness and personal advocacy programs, family
planning resources and leave programs, tuition reimbursement, and
more. New employees are provided a detailed orientation to the
firm's benefit offerings upon hire.
Here, we strive to offer the kind of care that radiates, from our
colleagues to our clients, to our communities, so that success
finds everyone.
#ind123
Keywords: Venable LLP, Columbia , Audiovisual Technician, Professions , Baltimore, Maryland
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