Customer Service Scheduler
Company: VirtualVocations
Location: Baltimore
Posted on: January 27, 2025
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Job Description:
A company is looking for a Fully Remote Service Industry
Scheduling Customer Service Rockstar.
Key Responsibilities
Oversee day-to-day office operations, including managing service
appointments and correspondence
Coordinate and dispatch technicians for service calls,
installations, and repairs
Ensure excellent customer service by addressing inquiries and
resolving issues promptly
Required Qualifications
Experience in dispatching within plumbing, HVAC, or electrical
services
Proficiency in Google Suite, Slack, and dispatching software such
as ServiceTitan
Excellent time management skills with the ability to multitask and
prioritize
High school diploma or equivalent required
Minimum of 1 year of relevant experience
Keywords: VirtualVocations, Columbia , Customer Service Scheduler, Professions , Baltimore, Maryland
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